Insurance Information


** Effective 01/01/2021, MHS will no longer file claims to non-contracted (Out-of-Network) health insurance companies. **


Our Billing Office is happy to answer questions about health insurance coverage. However, all policies vary and may have specific requirements or exclusions. Your best resource for eligibility is your health insurance company. It is each patient's responsibility to verify benefits and eligibility prior to scheduling an appointment to avoid unexpected costs.


Please contact our Billing Office at (608) 829-1800, option 3 with any questions.


For your convenience, here are some of our affiliations with HMOs and PPO health insurance companies:


Alliance

Mental Health Solutions is an Alliance-contracted clinic. No prior authorization is required to see an Alliance provider. To schedule, please call us directly and have your insurance information available. Also, remember to bring your insurance card to your initial visit.


Blue Cross – Blue Shield (Preferred Providers)

There are many regional, national, and federal BCBS plans. Please contact the Customer Service number on your insurance card for your mental health benefits and to see if a prior authorization is required. Also, remember to bring your insurance card to your initial visit.


Dean/SSM Health Plan

All of the prescribers and therapists in our clinic are Dean/SSM Health providers. No prior authorization is required. To schedule, please call us directly and have your insurance information available. Also, remember to bring your insurance card to your initial visit.


Group Health Cooperative

All of the prescribers and therapists in our clinic are GHC providers. No prior authorization is required. To schedule, please call us directly and have your insurance information available. Also, remember to bring your insurance card to your initial visit.


Quartz

All of the prescribers and therapists in our clinic are Quartz providers. However, you should verify your coverage with Quartz prior to scheduling. Some Quartz plans obtained on the Marketplace (Obamacare) have high deductibles or offer no coverage at all. No prior authorization is required. To schedule, please call us directly and have your insurance information available. Also, remember to bring your insurance card to your initial visit.


Quartz – MA (Badgercare Quartz)

Our clinic is not a provider for Quartz – MA


WPS

Mental Health Solutions is a WPS-contracted clinic. No prior authorization is required to see a WPS provider. To schedule, please call us directly and have your insurance information available. Also, remember to bring your insurance card to your initial visit.



Out-of-Network Insurance Providers


If you choose to see a provider at Mental Health Solutions using Out-of-Network benefits, you are responsible for paying for your care at the time of service. You may then file a claim with your health insurance company for reimbursement.


Aetna

We are not an in-network Aetna provider. Please contact Aetna for a list of providers in your network.


Click HERE for instructions to file an Out-of-Network claim with Aetna.


Cigna

We are not an in-network Cigna provider. Please contact Cigna for a list of providers in your network.


Click HERE for instructions to file an Out-of-Network claim with Cigna.


Humana

We are not an in-network Humana provider. Please contact Humana for a list of providers in your network.


Click HERE for instructions to file an Out-of-Network claim with Humana.


UHC

We are not an in-network UHC provider. Please contact UHC for a list of providers in your network.


Click HERE for instructions to file an Out-of-Network claim with UHC.


UMR

We are not an in-network UMR provider for all UMR plans. Please contact UMR to see if we are in your specific network or for a list of providers in your network.


Click HERE for instructions to file an Out-of-Network claim with UMR.